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0151 489 1507

0151 489 1507

  • Home
  • Our Team
  • Invisalign
  • Smilefast
  • Our Services
  • testimonials
  • Price List
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  • contact us
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  • Top Tips For Teeth
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  • Denplan
  • New Patients
  • Same day crowns
  • the beauty room
  • Treatment Abroad
  • Patient information

dear patient

Following the government’s announcement, we can now confirm that we will be re-opening in some capacity on Monday 8th June to provide face-to-face dental care. 

Initially we will be prioritising those patients who have contacted us during lockdown and then those who have treatment outstanding. If you fall into either of those categories, we will be in touch over the next couple of weeks to arrange a review appointment.


We do not know at this stage, how much treatment we will be able to perform, as this will depend on the availability of the correct PPE, plus the implementation of any guidelines that are put in place, to make our return to work as safe as possible for Following the government’s announcement last week, we can now confirm that we will be re-opening in some capacity on Monday 8th June to provide face-to-face dental care. 

Initially we will be prioritising those patients who have contacted us during lockdown and then those who have treatment outstanding. If you fall into either of those categories, we will be in touch over the next couple of weeks to arrange a review appointment.

staff and patients.


As we are sure you can appreciate the practice will be following a new attendance policy in line with current guidance, therefore we will be able to see far fewer patients on a daily basis, so please bear with us.

We will be operating a CLOSED DOOR POLICY at all times. This means that if you attend the practice without a PRE-BOOKED APPOINTMENT, you will be asked to leave. This is for everyone’s safety, so that we can minimise the risk of social interaction and maintain social distancing at all times, where possible. 


When you call the practice to make an appointment, you will be triaged and risk assessed by a member of staff. You will then be assigned to a risk group. Your level of perceived risk, will determine whether we are able to offer you a face to face appointment with us, or not. If it is deemed inappropriate for you to be seen here, we may need to refer you on to an Urgent Dental Clinic, where you may be able to have your treatment carried out.  If we are able to offer you a face to face appointment you will be asked to sign the current state of health questionnaire, that was carried out on the telephone, when you attend your appointment. (you can read a copy of the questionnaire via the link below) 


On arrival, you will be asked to wash your hands and carry out any necessary paperwork. If you pay for your treatment then contactless payment would be appreciated if possible. Any follow-up appointments will be made in surgery to minimise contact with reception. 


If you are a patient in a vulnerable group, are self-isolating, or are shielding at present, you should continue to do so, but please contact us for advice if you have a dental problem.

We will in due course, be in touch with all our patients who require their regular examination. 

In the meantime thank you all for your continued patience and support.


Stay safe

Current state of health questionnaire (docx)Download
Infection control policy (docx)Download
Amendment to Standard Operating Procedures during Covid (docx)Download

Preventing the spread of infection

There are general principles you can follow to help prevent the spread of respiratory viruses, including:


  • wash your hands often - with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available. This is particularly important after taking public transport
  • avoid touching your eyes, nose, and mouth with unwashed hands
  • avoid close contact with people who are sick
  • if you feel unwell, stay at home, do not attend work or school
  • cover your cough or sneeze with a tissue, then throw the tissue in a bin. See Catch it, Bin it, Kill it 
  • clean and disinfect frequently touched objects and surfaces in the home and work environment
  • if you are worried about your symptoms, please call NHS 111. Do not go directly to your GP or other healthcare environment
  • see further information and the Public Health England Blog 


There is currently no vaccine to prevent COVID-19 acute respiratory disease. The best way to prevent infection is to avoid being exposed to the virus.


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